Privacy Notice

Effective Date: March 27, 2025

1. Introduction

At AO Realty Corp., we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website at ISMREM.com or use our services.

2. Information We Collect

  • Personal Information: We may collect and retain personal information such as your name, email address, current and former mailing addresses, gender and demographic information, credit card information, phone number, payment information, social security number, rental history, payment history, certain banking information disclosed depending on the method for payment of any fees, rent or other amounts, communications sent to us from you or about you from third parties. Additionally, certain common areas at the properties we manage are covered by video cameras for the security of residents. When you are present in the common areas of property which we manage, your image may be captured by such video surveillance of those common areas;
  • Usage Data: We may collect information about your interactions with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

  • Provide services to our applicants and residents, and improve our residents’ experience
  • Process the collection of rent and other transactions
  • Communicate with you
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with one or more of the following:

  • Service providers who assist us in (i) operating our website (ii) providing services and (iii) accounting for rental obligations and payments
  • Lenders in connection with any refinance of a property at which you are or may become a tenant
  • Law enforcement or regulatory agencies as required by law
  • Third parties in connection with a merger, acquisition, or sale of assets

5. Your Privacy Rights

  • California Residents: You have the right to request access to your personal information, request deletion of your personal information, and opt-out of the sale of your personal information.
  • Tennessee Residents: You have the right to request access to your personal information and request deletion of your personal information.
  • Nevada Residents: You have the right to opt-out of the sale of your personal information.
  • Illinois Residents: You have the right to request access to your personal information and request deletion of your personal information.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

7. Retention of Personal Information

In general, we retain personal information for 3 years after we first receive your personal information, or such longer time during which your personal information is reasonably required in connection with the conduct of the Company’s business

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website.

9. Contact Us

If you have any questions about this Privacy Notice, please contact us at

  • Phone us on (310) 473-2406
  • Visit us at 1516 S. Bundy Drive, Suite 300, Los Angeles, CA 90025